Terms of Service

1. Agreement and Scope

These Terms of Service ("Terms") form a binding agreement between Tigunny LLC ("Tigunny," "we," "our," or "us") and the entity or person ("you," "your," or "Customer") accessing or using the Conflux multi-agent AI platform and any related websites, APIs, or services (collectively, the "Services").

By creating an account, clicking "I agree," or otherwise accessing the Services, you agree to these Terms and to our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization. If you do not have that authority, or if you do not agree to these Terms, you may not use the Services.

The public website is a marketing-only site. The separate Conflux portal and controlled pilot workflows are available only within an explicitly authorized scope. These Terms do not themselves authorize real-customer onboarding, workstation capture, AI processing, signature requests, or external actions. A separately agreed service or pilot authorization must define the enabled capabilities and participants.

2. The Services

Conflux currently provides foundations for identity and exact-tenant access, governed discovery and decision workflows, approvals, and minimized evidence. A bounded fictitious Edge pilot has demonstrated metadata-only application observation, human review, and approved process-map promotion.

Broader AI governance and execution, Workflow Studio, business integrations, reporting/export, commercial billing, marketplace, voice, and persistent AI memory capabilities are not offered as currently available merely because they appear in planning materials. Any future capability requires its own release and applicable authorization.

Tigunny may modify, add, or discontinue features. Material adverse changes will be communicated in advance where reasonably practicable, subject to any applicable service agreement.

3. Accounts and Tenants

Authenticated portal use requires Microsoft Entra sign-in, an explicitly approved canonical identity link, and the relevant exact-tenant membership. Other sign-in options and self-service commercial registration are not currently offered. You must provide accurate information, protect access to your identity-provider account, and promptly report suspected unauthorized use to info@tigunny.com.

A tenant is an explicit access and data boundary. A platform role, email domain, MSP/customer relationship, or successful sign-in does not automatically grant access to another workspace. Authorized administrators may grant only the roles and permissions allowed by the service and approved participant scope.

4. Service Tiers and Billing

No self-service subscription tiers, checkout, or automatic recurring billing are currently offered through the public website. Any paid engagement must have separately agreed pricing, scope, payment, renewal, cancellation, and support terms. These Terms do not enroll a participant in a subscription or create an automatic renewal.

Existing signed commercial commitments remain governed by their applicable agreements. Future offers must be described and accepted before charges begin.

5. Acceptable Use

You agree not to:

• Use the Services unlawfully, infringe another person’s rights, commit fraud, impersonate others deceptively, or conduct unauthorized surveillance.
• Distribute malicious content, gain unauthorized access, or interfere with other participants or systems.
• Bypass tenant boundaries, approvals, collection limits, credential restrictions, audit evidence, or stop controls.
• Reverse engineer, decompile, or disassemble the Services except to the extent applicable law expressly permits.
• Probe, scan, or test the Services without prior written authorization. Contact info@tigunny.com about authorized security research.
• Use the Services to develop a product or service that competes with the Conflux platform itself.

AI-assisted work is additionally governed by the AI Usage Policy. In the controlled pilot, autonomous decisions determining a person’s employment, credit, housing, insurance, education, medical treatment, or legal eligibility, and safety-critical control, are outside scope. AI output cannot approve its own use or substitute for required human review.

We may suspend or terminate access for violations of this Section, with notice where reasonably practicable.

6. Marketplace

A marketplace is not currently available in Conflux. No template purchase, publication, revenue-share arrangement, or third-party template review commitment is created by these Terms. Any future marketplace offering will require published availability and applicable terms before use.

7. Third-Party Account Connections

General customer business integrations remain a future phase. Microsoft sign-in establishes identity; it does not authorize access to customer applications. The demonstrated DocuSign workflow is restricted to fictitious Demo exercises, with Production use separately gated.

Before a connection is enabled, the authorized account, data categories, actions, destinations, credential custodian, retention, and revocation procedure must be approved. Providing a credential does not authorize unrestricted action. Credentials must remain within the approved server-side custody boundary, not in prompts or ordinary evidence.

A provider timeout or ambiguous response is not permission to repeat an action that could create a duplicate external effect. Applicable recovery must reconcile state before retry.

8. Ownership

Tigunny owns the Services, software, documentation, designs, and trademarks, subject to applicable third-party rights. Except for the limited right to use the authorized Services under these Terms and the applicable agreement, no rights are granted by implication or otherwise.

9. Customer Data

You retain all right, title, and interest in and to your Customer Data. You grant Tigunny a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely as necessary to provide the Services to you, comply with law, and enforce these Terms. Tigunny does not use Customer Data to train foundation models.

10. Generated Content and AI Disclosures

For any separately enabled AI capability, subject to third-party rights and applicable licenses, you own Generated Content to the extent ownership rights exist and can be allocated. You are responsible for the lawfulness of your inputs and for reviewing output suitability. This allocation does not guarantee copyright protection, exclusivity, or non-infringement.

You acknowledge that:

• Generative AI outputs may be inaccurate, biased, or otherwise inappropriate. Verify outputs before relying on them in consequential decisions.
• Outputs are not unique to you; substantially similar outputs may be generated for other users.
• Any approved provider’s applicable terms must be reviewed before its use. This clause does not identify an enabled model provider or authorize external processing.

11. Confidentiality

Each party will protect the other’s Confidential Information using at least the same degree of care it uses for its own confidential information of like sensitivity, and not less than a reasonable degree of care. Confidential Information does not include information that is publicly available, independently developed without reference to the disclosing party’s information, or rightfully received from a third party without a duty of confidence.

12. Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. TIGUNNY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT GENERATED CONTENT WILL BE ACCURATE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIGUNNY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO TIGUNNY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). TIGUNNY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The disclaimers and limitations in this Section apply to the fullest extent permitted by applicable law and form an essential basis of the bargain between you and Tigunny.

14. Indemnification

You will defend, indemnify, and hold harmless Tigunny and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your Customer Data; (b) your use of the Services in violation of these Terms or applicable law; (c) your violation of any third party’s rights. Tigunny will provide prompt notice of any claim and reasonable cooperation in the defense.

15. Term and Termination

These Terms apply during your authorized use of the Services, subject to any separately agreed service term. Either party may terminate for material breach if it is not cured within thirty (30) days of written notice. Tigunny may suspend or terminate immediately for violations of Section 5 or failure to pay amounts due under an applicable agreement.

On termination, access ends. Retention, return, and deletion follow the applicable agreement, approved handling instructions, legal obligations, and Privacy Policy. Termination does not itself erase required audit evidence or authorize a reduced commitment for previously collected data. Sections that by their nature should survive, including ownership, customer data, confidentiality, liability, and dispute provisions, survive termination.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Services is the state or federal courts located in Collin County, Texas, and each party consents to the personal jurisdiction of those courts.

Nothing in this Section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

17. Modifications

We may modify these Terms from time to time. When we make a material change, we will update the effective date at the top of this page and, where required, provide additional notice. Your continued use of the Services after the updated effective date constitutes acceptance of the revised Terms.

18. General Terms

• Entire agreement. These Terms, the Privacy Policy, the AI Usage Policy, and any applicable signed service or pilot agreement describe the agreement concerning the Services. The applicable signed agreement controls a conflict within its scope; it does not waive required legal obligations or technical access controls.
• Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
• Assignment. You may not assign these Terms without Tigunny’s prior written consent. Tigunny may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.
• Force majeure. Neither party is liable for delays or failures to perform caused by events beyond its reasonable control.
• No waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.
• Independent contractors. The parties are independent contractors; these Terms do not create a partnership, joint venture, or agency relationship.

19. Contact

Questions about these Terms may be sent to: